Privacy Statement
Information Collection and Use
Level8technology.com will not sell, share, or rent your information to any third parties, except as outlined in this policy. We collect information from customers to process orders and better serve you with pertinent information, such as order confirmations, order status updates, and to provide you with information on products and services that are available from us or parties associated with us. We may also use such information to better understand the shopping experiences of you individually or in conjunction with a group of our customers. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We may also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter, surveys, or special promotions, your contact information will be used for the delivery of these items. However, if you elect not to receive newsletters, surveys, or special promotions, we may still periodically send other transactional communications to you that contain customer relationship information. This includes, for example, informational emails regarding changes in our policies, changes in our methods of conducting business, or requesting that you review the information we have on file for you or the options that you have previously selected regarding your transactions with us.
We may also gather or receive information on you from third party sources, such as marketing databases made available for commercial purchase. Our use of such information will comply with applicable law, the limitations imposed by the third party on us in connection with our receipt of such information from such third party sources, but not necessarily this privacy statement.
In addition, from time to time we may provide you with chances to enter into sweepstakes or contests. We conduct these sweepstakes and contests in partnership with select third parties. When you enter, we collect certain personal information from you, and as a condition of entry, you typically must agree to allow us to share your information with the third party in order to allow the third party to manage the prize fulfillment process on our behalf. Otherwise, we do not provide your information to the third party.
Registration
In order to process your orders placed on this website, you may choose to complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important Level8technology.com services such as automated order status updates via e-mail.
Order
Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.
Cookies
We customize certain Web page content based upon your browser type and other information provided by our cookie. If you choose to reject the cookie, you can still browse our store but will be unable to use the shopping cart to buy merchandise. The Level8technology.com shopping cart cannot function without cookies enabled so that the necessary information to process your order is retained. If you disable cookies, Level8technology.com will be unable to accept your online order. We will not share any personally identifiable information provided by this cookie with any third party. We will, however, link data stored in cookies to the personally identifiable information you submitted while on our site. This allows us to personalize your shopping experience and discern user preferences to evoke subconscious feelings of familiarity and assurance.
Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.
This privacy statement covers the use of cookies by Level8technology.com only and does not cover the use of cookies by any advertisers.
Log Files
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.
Sharing
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes. Among such third parties are the three referenced immediately below.
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FedEx Corporation
942 South Shady Grove Road
Memphis, TN 38120
1-800-GO-FEDEX
www.fedex.com |
UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta , GA 30328
United States
www.ups.com |
US Postal Service Headquarters
475 L'Enfant Plaza, SW
Washington DC
1-800-ASK-USPS
www.usps.com |
In addition, we may frame or mask another web site so that the look, feel and interface simulate the experience of browsing a genuine Level8technology.com web page. Care and discretion is exercised when evaluating third party sites. We only brand third party sites if their organization applies security and privacy practices which we view are reasonably consistent, where appropriate, to our own commitment to safe online shopping.
As our business continues to evolve, we may acquire or sell business units or subsidiaries. Customer information is one of the business assets that would be transferred in these types of transactions. In such a situation, your personally identifiable information would only be used in a manner consistent with our pre-existing Privacy Notice.
Certain manufacturers of products and providers of services sold through Level8technology.com may require or request for us to provide to them with your personal information, including for instance, (a) your name and contact information, (b) information about the particular products or services of theirs which you purchased, (c) as well as the prices paid for the purchase of those products or services, for purposes including (i) validating or recording a warranty that applies to your purchase, (ii) providing a discount or credit to you or to Level8technology.com, (iii) to provide you with additional information, or (iv) to better understand customer needs and desires. While we endeavor to limit such manufacturers' and providers' use of the information, such limits vary and so you should not assume that any particular limitation exists. If you have a concern about a particular manufacturer or provider receiving such information, please review the items you are considering purchasing and remove them from your order. If you do not wish to have your information shared with such manufacturers or providers, please contact us via email or phone.
Be aware that when you volunteer information or create a public profile in the course of your participation in our community features such as forums, user opinions and reviews, chat rooms, photo sharing or other forms of public communication and interaction, you are also agreeing to allow certain aspects of your personally identifiable information to be made public. This includes your screen name, any address or personal information or images that you add to your signature or otherwise post to the public, and any content of any such post.
Finally, if you have elected to allow us to share your personally identifiable information at the time that you registered with us or provided us the information, or through a subsequent affirmative election through our website, we may later disclose such information to others in compliance with your election and this privacy statement.
Third Party Service Providers Disclosure
We use PayPal to facilitate our order and payment processing. When you place an order, you may be automatically transferred to PayPal's web site. Please be aware that their privacy policy governs the use and collection of your personally identifiable information and is shared with us to fulfill the order.
Email This Page
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Level8technology.com does not store this information and only uses this information for the sole purpose of sending this one-time email.
Links
This website contains links to other sites. Please be aware that Level8technology.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.
Security
Level8technology.com takes precautions to protect its customers' information. When you submit personal information via the website, we follow policies and procedures designed to protect your information both online and offline, examples of which are as described below.
When our registration/order form asks you to enter personal information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. Level8technology.com uses the most advanced form of SSL software available: 128-bit encryption by Thawte. To learn more about SSL, follow this link www.thawte.com .
Access to all of our users' information is restricted. Level8technology.com operates in a secured and locked facility. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you wish to have your financial information removed at the time of your order, you may opt to have your financial information deleted from our records upon completion of your order. Otherwise, you may contact us toll free 1-877-987-7888 to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information.
All Level8technology.com servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple firewalls. The servers on which we store personally identifiable information are kept in a secured environment, inside a secured and locked room. All backups are stored and locked in a high-level security room. Only personnel with proper security clearance have access to these restricted areas.
Special Offers
Our special offers are sent only to customers who grant Level8technology.com permission to send them such information.
To honor the privacy of our users, we offer the option to not receive these types of communications. At the time of your order, you may opt to not receive special offers by clicking the appropriate field. Furthermore, all special offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers. Please reference the Choice/Opt-out section below for further details on how to be removed from our mailing list should you choose to be removed.
Correction/Updating/Reviewing Personal Information
Customers may change or review their stored account information such as street address or e-mail address through our website by visiting our Help section. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.
Choice/Opt-out
For customers who wish to opt-out and stop receiving Level8technology.com special offers, promotional materials, and newsletters, they may use the link provided in all Level8technology.com communications to automatically unsubscribe.
Notification of Changes
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
If you have opted out of receiving communications from Level8technology.com, you will still be able to view news of policy changes at www.level8technology.com . Otherwise, you may e-mail us or call us toll free at (877) 987-7888 to ask our customer service department about changes and updates.
Last Update
The Privacy Policy contained herein became officially effective 01-01-10.
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